How a subscription works

When you choose Subscribe, your order arrives automatically: the 30-Day Supply every month, or the 90-Day Supply every three months. A subscription costs less than buying once.

• You authorise us to charge your chosen payment method at the frequency and price shown at checkout until you cancel.
• Your price, frequency and next billing date are shown at checkout and in your account.
• Each renewal is charged on its billing date and dispatched after payment, with the same delivery times as any other order.
• If the price of an active subscription changes, we'll tell you before the new price applies, so you can cancel if you wish.

Pause, skip or cancel

Manage your subscription from your account, without needing to email anyone. You can also email hello@meetyona.co.uk and we'll do it for you.

• Make any change at least 24 hours before your next billing date. Changes made later may not reach that renewal in time.
• Cancelling stops future renewals. It doesn't cancel an order that has already been charged or dispatched.
• To change your delivery address, update it in your account at least 24 hours before your next billing date, or email us.

One-time purchases

Message us as soon as you can if you need to change or cancel an order. Once an order has been processed or dispatched it can't be cancelled, but you can still return it unopened under our 14-day returns policy.

Refunds and the 90-Day Promise

Your first 90-Day Supply of Vagus One on subscription is covered by the 90-Day Promise. If you plan to claim, skip or cancel your next delivery before it bills. Renewal orders are otherwise handled under our returns and refunds policy.

Your statutory rights

Nothing in this policy affects your statutory rights, including your right to cancel an eligible order within 14 days of receiving it.

Changes to this policy

We may update this policy from time to time. Changes are posted on this page and apply to future renewals and purchases, not to orders already placed.

Contact

YONA
124 City Road
London, EC1V 2NX
United Kingdom

Email: hello@meetyona.co.uk · WhatsApp: +44 7767 211135